Nechells Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

2. Our Use of Your Data

Your personal information serves these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity to confirm you meet our rental criteria. We facilitate the processes for vehicle collection and return, as well as manage payments, deposits, and any associated charges.
• Customer Engagement (Legitimate Interest/Contract Fulfillment):
  • We will send you booking confirmations, updates, and essential rental details. Our team is here to address your questions and offer support. You will receive notifications regarding any changes to our services or policies.
• Marketing Consent and Legitimate Interest in Nechells:
  • We send promotional materials, newsletters, and service updates based on your consent or legitimate interest. You can opt out at any time.
• Service Enhancement in Nechells (Legitimate Interest):
  • Assessing website interactions to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings.
• Compliance with Legal Requirements in Nechells:
  • Adhering to legal and regulatory obligations. Preventing fraudulent activities and safeguarding service integrity. Addressing conflicts and upholding our terms and conditions.

Information Exchange

Sharing Your Information

• Local Service Partners: Third-party providers assist us in delivering services, including payment processing, IT support, and maintenance. They are contractually required to safeguard your data.

Your personal information is not sold to third parties.

Data Protection Standards

We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or loss. These measures encompass encryption, strict access controls, secure servers, and routine security evaluations. Nevertheless, it is important to recognize that no electronic transmission or storage method can guarantee complete security.

Data Retention Policy

We keep your personal information for as long as needed to achieve the specific purposes for which it was gathered, including compliance with legal, accounting, or regulatory obligations. The duration for which we retain data may differ based on the type of information and the circumstances surrounding its processing.

6. Your Privacy Rights

Your data rights under UK protection laws

• Accessing Your Data Rights: Obtain a copy of your stored personal information.

For any inquiries regarding your rights, please reach out to us.

Cookies and Data Tracking

Our website utilizes cookies and similar technologies to improve your browsing experience, analyze visitor traffic, and customize content. You have the option to adjust your cookie settings directly through your browser preferences, allowing you to control how your data is used while engaging with our site.

Policy Updates

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be posted on this page, along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Contact Us Directly

For inquiries regarding our Privacy Policy and data practices, please reach out: